Saturday, May 08, 2010

The UID Project

Dear Mr. Nilekani,

Firstly, let me congratulate you for stepping back from the corporate world and consenting to take upon yourself the onerous task of accounting for every single one of our 1.3 Billion and growing population. As a 'giving back' step to society, it is very commendable and it also helps that you've picked what is definitely an area of expertise to give back in. Hopefully you can bring all of your expertise and know-how gained in the corporate world and see this project to completion successfully.

I remember when the UID project was announced and you were given special cabinet rank to execute it. I remember your interview over phone with Shereen Bahn on CNBC, not one on my regular-channels list admittedly. After that of course the project has been going on, as always happens with projects of this size and magnitude, at its own pace and time. And cost. So why am I suddenly reminded about this now?

The reason is because today, I got Uniquely IDed. A census officer came over to our place today as part of the National 2010 census, and also to collect details for the UID. And the whole experience left me with a lot of headaches about the management of the project, which I'm sure have crossed your mind as well and you are looking to solve. Still, as a concerned citizen, just my two penny worth of thoughts in what will finally give the Social Security number equivalent to all of us in this country.

Firstly, there are three of us living in a shared apartment - an undeniable feature of almost every house in a radius of 5kms from where I live. I'm sure the same is the case with houses in Bangalore, Chennai, Mumbai and every other city in this country. Most of us are temporary residents there with permanent addresses all given differently. In such a situation, is there going to be an effort to cross-reference people scattered over the country to the actual households they belong to? By permanent address or something would be the way to go I'd think?

The second issue is with the language. The officer who came around took down our names in the regional language. I'm sure there is going to be a lot of Lost in Translation occurring when these names are transliterated back into English for the UID. And I don't want any issues when the spelling on my UID does not match the spelling on my passport because someone made a typo at the data entry point.

Also I would apparently receive my UID from the local Corporation, 6 months down the line. What if I'm not in this Corporation 6 months down the line? And have surrendered my local phone number? It is the only means of contact that the Census officer has for all three of us in this house, since he took my name as 'head of the family' - another concept which cannot apply to shared residences like ours. Anyway yes. I'm now tied down to this city's Corporation for the Identity Proof which is supposedly trans-national and should be provided to ALL citizens of this country.

Those are just some of the issues that I, solely from my point of view, thought about. Expanding my line of thought to the logistics and data collection of the exercise throws up a lot more questions. For example, will the Database be able to cross-reference me and my father as belonging to the same family, though our census happened in different cities? How would it do this, considering the permanent address cannot be a unique key on which databases can be related. The census officer mentioned that he'd come around 5 times to a house. Even allowing that all visits are on weekends, that's about 5 visits over a month. It's quite likely that families are out on month-long vacations. Especially in the summer. Do they just get missed then?

I'm sure there are some issues among these which have been dismissed as inevitable. But there are some points where one wonders, can this not be done better. For example, there's already a huge database of unique Identifications in the form of the PAN card, especially among the salaried class. That's about 250 Million people that have been covered already, and there must be a way to sync that up with the census exercise. For the migrant issue, or the language issue, there's only so much care that can be taking I guess. But the point is, the painstaking and accurate part of the work has to come at this first point of data collection. And I somehow feel there should be a better way to structure this to avoid inaccuracies or double counts.

I guess that's why you're heading the project then, and not me. Because given enough manpower, I'm sure any educated Indian can get the rest of the process after the data collection right. It's to figure out how to get that part right, while ensuring it's not a mammoth time and cost exercise, that your experience comes in I guess. Well, I sure hope you can pull it off.

Regards.